Alterra

This review is for the new manager Mitra, she is soo nice and sweet!! I was visiting my friend who lives here and wanted to go over what promotions they had available. Mitra was actually on lunch when I arrived and still took the time to see me. I've visited alot of places recently and it seemed like no one is open or they want you to view it remotely? Anyway, my friend loves it here and it's conveniently near the 87 hwy and not too far from downtown.

It was a quiet unit 2 years ago but it is no longer like that, the sleep and tranquility at night is interrupted by the great problem of violence that exists in the unit and the constant smell of psychoactive substances that deprive you of the right to maintain ventilated your apartment, the coexistence of the unit is overflowing with scandals in the hallways, women physically violated, scandals wherever you want, Abel here are your ⭐️⭐️⭐️⭐️⭐️ for your excellent work and efficiency is the only good thing about living here for the maintenance and timely solution.

My first review and it’s a disappointing one. We moved in on Saturday after signing for a move in date on Dec. 1. The walkthrough was never completed because the front desk person was “too busy.” The washer and dryer don’t work. It washes but doesn’t rinse and the dryer does not blow hot air. The carpet has stains that appear to have not been removed. We were assigned parking spaces on a post it note (nothing is noted on the contract regarding the parking spaces.) I have tried calling multiple times to get the spaces assigned as well as adding the cars to the contract. The shower door in the master bedroom does not close and it causes water to leak out while showering. I tried calling the emergency line to get these issues fixed and was told they “are the after hours emergency line only” and proceeded to hang up. I tried calling the towing company to get the cars out of my assigned parking space but was told “a post it note” from the company is not enough they need a contract with the information on it. My car was then towed because it’s not a resident vehicle.